Essential Functions and Responsibilities:

1. Oversees smooth, effective operations of department's responisbile for and assure training prgams are followed and hotel policies enacted.
2. Interact daily with General Manager to resolve current problems and discuss happenings in the hotel.
3. Represent General Manager on days off resolving employee problems and guest complaints and any other hotel problems.
4. Receive and code all bills pertaining to the Front Office and Reservations Department.
Ensure all VIP amenities are handled properly by the guest service staff and that all billing procedures are correctly followed. Communicate with all hotel staff regarding VIP clients or secial operational needs of a client (early check-ins, group arrivals, preferred rooms, etc.) Deposit daily cash intake, assure accuracy of deposits and order change for the hotel. Responsible for the petty cash and chang bank for the front desk and assuring moneis are accounted for all times. Make weekly guest service staffing schedule with General Manager's approval. Make sure the accountability procedures are followed by all guest service personnel for parking, safe charges, internet, and other incidental charges.

Qualifications:

Proficient in Microsoft Word and Excel programs Strong verbal and written communication skills. Strong organizatiuonal skills. Reliable; able to multi-task and learn on the job. At least five (5) years of front office experience. Must possess good common sense, reasoning, and judgement ability. Knowledge of all aspects of operations, with a strategic thinking and creative approach to problem-solving.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Oversees smooth, effective operations of department's responisbile for and assure training prgams are followed and hotel policies enacted.
2. Interact daily with General Manager to resolve current problems and discuss happenings in the hotel.
3. Represent General Manager on days off resolving employee problems and guest complaints and any other hotel problems.
4. Receive and code all bills pertaining to the Front Office and Reservations Department.
Ensure all VIP amenities are handled properly by the guest service staff and that all billing procedures are correctly followed. Communicate with all hotel staff regarding VIP clients or secial operational needs of a client (early check-ins, group arrivals, preferred rooms, etc.) Deposit daily cash intake, assure accuracy of deposits and order change for the hotel. Responsible for the petty cash and chang bank for the front desk and assuring moneis are accounted for all times. Make weekly guest service staffing schedule with General Manager's approval. Make sure the accountability procedures are followed by all guest service personnel for parking, safe charges, internet, and other incidental charges.

Qualifications:

Proficient in Microsoft Word and Excel programs Strong verbal and written communication skills. Strong organizatiuonal skills. Reliable; able to multi-task and learn on the job. At least five (5) years of front office experience. Must possess good common sense, reasoning, and judgement ability. Knowledge of all aspects of operations, with a strategic thinking and creative approach to problem-solving.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Able to utilize materials and supplies in an economical manner, and report needs to supervisor.
2. Report maintenance issues and safety concerns to supervisor.
3. Responsible for limited inventory control and ordering.
4. Complete daily trouble reports and timesheets in an accurate and understandable manner.
5. Responsible for the safe use and operation of all tools and materials associated with the tasks related to this position.
6. Maintain a clean and orderly work area.

Qualifications:

1. Minimum of 3 years of hotel or condominium resort interior maintenance experience or an equivalent amount of experience in related areas. Must be able to lift 75 pounds.
2. High school diploma or GED.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Abide by safety procedures and programs.
2. Abide by quality control and standards for housekeeping tasks.
3. All aspects of guest room cleaning according to standards.
4. All aspects of assisting with common area cleaning, as needed.
Communicate with maintenance and front desk on status of rooms, work orders and repairs. Communicate with Housekeeping Supervisor on needs and concerns. Other admin duties as assigned.

Qualifications:

Good verbal and written communication skills with guests, and team members. Good organizational and efficiency skills. Reliable; able to multi-task and learn on the job. At least three (3) years of hospitality industry experience, within the housekeeping department. High School Diploma or GED.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Check guests in and out of the hotel efficiently and in a timely manner.
2. Collect guest related charges and post credits including the processing of payments.
3. Answer incoming calls.
4. Assign rooms for incoming arrivals.
5. Have thorough knowledge of hotel credit policies/procedures and adhere to them.
6. Cash handling experience.
7. Balance all transactions and deposit net receipts.
8. Communicate with the various departments for owner/guest requests, needs and concerns.

Qualifications

1. Requires excellent verbal communication skills; requires following oral and written instructions; able to understand direction of tasks and communicate with co-workers, supervisor and guests.
2. Must have demonstrated customer service skills.
3. Cash handling skills required.
4. Must be able to available to work on any day of the week and shift.
5. Must be a self-starter with the ability to work unsupervised and manage multiple priorities.
6. Working knowledge of computer operation. Ability to type on a computer and use a mouse; 10-key by touch.
7. Perform job in a friendly professional manner and with the greatest amount Aloha toward guests and fellow employees.
8. Be an honest and caring person.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

The functions and responsibilities include but are not limited to:/p>

1. Cleaning of guest units.
2. Changing and laundering of bed linen/towels.
3. Follow established chemical procedures.
4. Follow all safety guidelines.
5. Perform other duties as assigned.

Qualifications:

1. Must be able to speak, read, write and understand the English language.
2. Must be able available to work on any day of the week and shift.
3. Must be able to complete work timely and accurately with attention to detail.
4. Be an honest and caring person.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Cleaning of guest units.
2. Changing and laundering of bed linen/towels.
3. Follow established chemical procedures.
4. Follow all safety guidelines.
5. Perform other duties as assigned.

Qualifications:

1. Must be able to speak, read, write and understand the English language.
2. Must be able available to work on any day of the week and shift.
3. Must be able to complete work timely and accurately with attention to detail.
4. Be an honest and caring person.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Cleaning of guest units.
2. Changing and laundering of bed linen/towels.
3. Follow established chemical procedures.
4. Follow all safety guidelines.
5. Perform other duties as assigned.

Qualifications:

1. Must be able to speak, read, write and understand the English language.
2. Must be able available to work on any day of the week and shift.
3. Must be able to complete work timely and accurately with attention to detail.
4. Be an honest and caring person.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Strong managerial, analytical, mathematical reasoning skills, with great personnel management, organization, and communication skills.
2. Ability to complete multiple tasks in a timely and efficient manner.
3. Professional, and motivational leadership skills to supervise a team of 5.
4. Ability to think creatively to solve customer and employee issues, good common sense, reasoning, and judgment.
5. Able to work with various departments (operations, sales, marketing, ecommerce, revenue, accounting, etc.)
6. Understanding personnel dynamics to run an office environment and knowledge of Hawaii tourism.

Technical Skills:

1. Minimum typing speed of 45 wpm.
2. Computer and systems savvy.
3. Must be proficient in Microsoft Excel and Word; pivot table knowledge a plus.
Knowledge of web-based solutions.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. First point of contact for user IT support and help desk functions.
2. Responsible for on-demand property support jobs, both locally and interisland.
3. Responsible for physical inventory/reconciliation duties.
4. Assist in ordering, imaging and deploying hardware and software as directed.
5. Understand and actively participate in setting up and managing Castle’s SharePoint and Office 365 site.
6. Fully support all users of the new Castle Technology Stack and assist at time of transition and implementation.
7. Coordinate owner/unit onboarding and offboarding via provided ticket system. Implementation will be done by team leads, but the coordination and planning by the IT Support Tech.
8. Assist with PCI compliance and GDPR initiatives.

Required Qualifications:

1. Must be proficient in Microsoft Office 365 programs including, but not limited to: Exchange, SharePoint, One Drive, Word, Excel, Outlook and PowerPoint.
2. Familiar with Microsoft operating systems including, but not limited to: Server 2016, Server 2012, Windows 10, Windows 7.
3. Knowledgeable in Windows networking, structure and management, including active directory.
4. Strong interpersonal skills, analytical/problem-solving abilities.
5. Interisland travel up to 10% of work time.

Essential Functions and Responsibilities:

1. Bachelor’s or IT equivalent degree.
2. Support accounts payable and receivable operations, manage full-cycle payable process.
3. Prepare analysis, payment schedule, and reconciliations.
4. Manage fixed asset ledger and funding needs.
5. Prepares financial statements by gathering and analyzing information from the property management system and from various departments.
6. Support implementation, maintenance and adherence to internal controls and accounting procedures ensuring compliance with GAAP.
7. Assist in monthly, quarterly, and annual financial preparation.
8. Performs general ledger account reconciliations, verify accuracy of data, and report, identify, and correct errors made by both internal and external personnel.
9. Prepares payments by accruing expenses; assigning account numbers; reconciling accounts.
10. Maintains and reconcile all bank and balance sheet accounts.
11. Ensures compliance with and timely preparation of all required local and state taxes.
12. Answers accounting and financial questions by researching and interpreting data.
13. Develops and implements accounting procedures by analyzing current procedures; recommending changes.
14. Serves as point of contact for property level personnel for accounting subject matters.
15. Assist with budget planning/reporting, financial auditing, and process improvements.
16. Occasionally travels to properties to support and train on-site personnel.
17. Ad-hoc reporting and special projects, as requested.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. First point of contact for user IT support and help desk functions.
2. Responsible for on-demand property support jobs, both locally and interisland.
3. Responsible for physical inventory/reconciliation duties.
4. Assist in ordering, imaging and deploying hardware and software as directed.
5. Understand and actively participate in setting up and managing Castle’s SharePoint and Office 365 site.
6. Fully support all users of the new Castle Technology Stack and assist at time of transition and implementation.
7. Coordinate owner/unit onboarding and offboarding via provided ticket system. Implementation will be done by team leads, but the coordination and planning by the IT Support Tech.
8. Assist with PCI compliance and GDPR initiatives.

Required Qualifications:

1. Must be proficient in Microsoft Office 365 programs including, but not limited to: Exchange, SharePoint, One Drive, Word, Excel, Outlook and PowerPoint.
2. Familiar with Microsoft operating systems including, but not limited to: Server 2016, Server 2012, Windows 10, Windows 7.
3. Knowledgeable in Windows networking, structure and management, including active directory.
4. Strong interpersonal skills, analytical/problem-solving abilities.
5. Interisland travel up to 10% of work time.

Preferred Qualifications:

1. Bachelor’s or IT equivalent degree.
2. At least 2 years of IT support or help desk.
3. Hotel operations experience.
4. Exceptional attention to detail.
5. Work in a fast-paced environment and adhere to deadlines.
6. Ability to work autonomously and/or in teams.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Duties and Responsibilities:

The functions and responsibilities include but are not limited to:

1. Able to utilize materials and supplies in an economical manner.
2. Report maintenance issues and safety concerns to supervisor.
3. Complete daily trouble reports and timesheets in an accurate and understandable manner.
4. Responsible for the safe use and operation of all tools and materials associated with the tasks related to this position.
5. Maintain a clean and orderly work area.

Qualifications

1. Minimum of three (3) years of hotel or condominium resort interior maintenance experience or an equivalent amount of experience in related areas. Must be able to life 75 pounds.
2. High School Diploma or GED

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person at The ISO 4-796 Kuhio Hwy, Kapaa, HI 96746.

Essential Duties and Responsibilities:

The functions and responsibilities include but are not limited to:/p>

1. Cleaning of guest units.
2. Changing and laundering of bed linen/towels.
3. Follow established chemical procedures.
4. Follow all safety guidelines.
5. Perform other duties as assigned.

Qualifications:

1. Must be able to speak, read, write and understand the English language.
2. Must be able available to work on any day of the week and shift.
3. Must be able to complete work timely and accurately with attention to detail.
4. Be an honest and caring person.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person at The ISO 4-796 Kuhio Hwy, Kapaa, HI 96746.

Essential Functions and Responsibilities:

1. Provide thorough cleaning of units.
2. Follow all safety guidelines.
3. Follow established chemical procedures.
4. Perform other duties as assigned.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please apply in person at 118 Kupuohi Street, Suite C7, Lahaina, HI 96761 or send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Perform delivery tasks requested by housekeeping management and/or general manager including but not limited to, assisting with guest requests, removal of used linen, delivery of clean linen items, and delivery of supplies to and from storage areas.
2. Guest delivery items to include setting up extra bedding, infant cribs, and any other equipment as designated by the front office team members, housekeeping management and/or general manager.
3. Follow established chemical procedures.
4. Follow all safety guidelines.
5. Perform other duties as assigned.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please apply in person at 118 Kupuohi Street, Suite C7, Lahaina, HI 96761 or send your resume to careers@castleresorts.com.