Yes, your card will be charged the respective deposit.

Yes, a non-refundable reservation processing fee of $30 + tax is applied to each reservation.

A damage protection fee of $39.99 + tax is applied to each reservation.

A cleaning fee will be applied to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

Yes, as long as the cancellation does not fall within the cancel period.

Please refer to our Policies Section below.

To modify your reservation, please call (877) 496-3107

Standard check in time is after 3pm HST and check out is before 11 AM HST.

You may request for early check in or late checkout, which will be subject to availability. Fees may apply.

If you made an online reservation, you will be receiving an email confirmation. Please check your spam/junk mail folder if you have not received anything. To reconfirm your reservation, you can call our customer representative at 1(877) 496-3107 or send us an email [email protected].

Yes, you may be able upgrade to a larger room or with a different view. Call us at 1(877) 496-3107 and a customer representative will be delighted to assist you.

You may make requests at the time of booking. Please note, requests are not guaranteed but we will do our best to accommodate all requests.

Please refer to our Policies Section below.

Yes, every room offers WiFi access.

Yes, per requests and fees will apply.

Room amenities might differ based on room category and actual unit. For a detailed list of ameniteis please see our amenity listings.

All our rooms are non smoking in compliance with state law.

Unfortunately we do not.

Complimentary bathroom amenities include shampoo, conditioner, body lotion, facial soap, and body soap.

Yes, we do.

We have 5 floors and 2 elevators per building to service them.

All our Hotel Rooms has 2 Full Beds while our 1 Bedrooms have different configurations dependent on the unit selected, but most commons are: 1 King and Queen Sofa Bed.

We do not. However, we are just a short walk/drive to Kihei's many restaurants.

Unfortunately, we do not.

We do not offer airport shuttles or transfers. However, transportation is available from the airport to the property including taxis, buses, and car service. Since Kihei is a considerable distance from Kahului Airport and Maui is a relatively large island, we strongly advise that you rent a car during your stay on Maui.

Maui Banyan is located directly across the street from Kamaole Beach III.

Approximately 11 miles or a 30 minute drive.

Parking is available free of charge.

A deposit of 2-nights room + tax and $30 + tax Reservation Fee will be charged at booking. The remaining balance will be collected 30-days prior to arrival.

100% of total reservation cost is due at booking.

Castle will provide a full refund (excluding the $30 + tax reservation fee and a $100 + tax cancellation fee) for cancellations made up to 30 days prior to arrival.

If a cancellation is made 29 days or less to arrival (including no-shows), all monies collected will be foreited.

Please visit www.castleresorts.com/package-policies if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

• • Room rates are subject to Hawaii General Excise Tax and Transient Accommodations Taxes.
  • A non-refundable $30 Reservation Processing fee + tax will be charged at the time of booking.
  • A check-out cleaning fee will be applied to all bookings and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

There is a 2 Night Minimum Stay.

• Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.

• Parking is available free of charge.
• Additional housekeeping services can be requested for a surcharge.

To be eligible for a qualified rate (Military, Senior, Kamaaina, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Castle Resorts & Hotels cannot guarantee requests for specific units, unless a specific unit is booked. We will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

• • Rates, restrictions, policies and all information are subject to change without notice.
  • Occupancy of the unit is subject to the house rules of the Kamaole Sands Association of Apartment Owners, which are applicable to all owners, guests and occupants.
  • Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of house rules occur.
  • At least one person from the confirmed party must register at the front desk during business hours and be the responsible occupant for the entire length of stay.
  • No subleasing is allowed.
  • All offers are subject to program availability.
  • Rates are listed in US dollars except where noted otherwise.
  • All published rates are commissionable to travel agents at 10%.